Royal Palm Beach BMW & MINI Repair

If you are looking for top notch BMW service Fernando at Milestone Motors is where you want to take your vehicle, I brought him my1999 M3 convertible which I am the original owner and very particular on who works on my car, we were replacing a clutch on my 5 speed manual transmission the work was exceptional, Fernando kept me informed of every step with part photos and phone calls on every step of the work being done, his attention to detail is fantastic, you could not ask for better customer service, I will never take my vehicle back to a dealer again, it was refreshing to have this type of service, I was also impressed when I saw his spotless and organized shop, I would not hesitate to recommend him to any of my friends who own BMW autos, thank you Fernando!

Cleanest shop anywhere, outstanding service, starting from original meeting . First I was shown the shop, next details on my 2003 M-3 given, and finally the test drive by shop owner : and BMW trained mechanic, Fernando. His diagnosis / educated guess was SPOT -ON whereas the other shop charged me 400 bucks and was wrong and would have costed thousands more for a rebuilt Tranny Then a call a day later on actual diagnosis and repairs started, with pictures. Then another day later a print out of repairs and more pictures and appointment for pick-up time. Pick-up: Fernando met me, brought me into the shop, gave me old parts( bearings/sleeve) and I paid him happily. Now my wife and I have a great mechanic/shop to take care of our babies Sad it took so long to find these guys........but now we have the best! From the first appointment to picking up the car, it was the best experience we have ever had .

If you’re seeking a BMW Master Mechanic, Milestone Motors is the place to go! My BMW 328i was making unknown vibrations when accelerating b/w 40-45mph. I went to two local area repair shops to diagnose and fix the problem. Unfortunately, they were unable to do so. But, fortunately Fernando at Milestone Motors correctly diagnosed the problem the first time and fully repaired my car. He and his team are excellent. He treats his customers with care and professionalism. He takes the time to go over every aspect of your vehicle with a full and comprehensive report. As a car owner you leave feeling more knowledgeable, empowered and at ease that your vehicle is in great hands. I will bring my car to him and his team for service from now on. 5 stars all the way!

Did excellent job repairing my Mini Cooper. Kept me informed throughout the process. Better job than the dealership ever did.

I purchased my 2017 BMW 330i in January 2021. Having had Japanese and GM vehicles for the past 30+ years, I truly appreciate the performance of the BMW, but I was not prepared for the reduced reliability compared to the Japanese cars, nor the costs for repairs. That being said, I found Milestone Motors while searching for alternatives to the dealer, as this was the third issue I had in 12 months of ownership. One issue was covered by warranty, but the one that wasn't came with a huge sticker shock from the dealer's service department. For this issue, I opted for a BMW specialist, but independent. Fernando provided service above and beyond what I have received at any repair facility. I booked an appointment on-line and got a call back to confirm a next day appointment within about 30 minutes. Then, I get a call a bit later and was offered a slot the same day since he had a cancellation. The overall experience was superb. Fernando goes above and beyond to provide impeccable service and a unique experience. He wants to learn who his customers are and build relationships (because it appears from my limited BMW ownership, I'll get to know him pretty well). As part of the service, he will do a full inspection and diagnostic. He will go over the inspection and diagnosis, make recommendations, provide input on what will be needed and an approximate time-frame, and pro-actively try to keep you driving more and in his shop less. All this in a much more rapid and MUCH more cost-effective experience than at the dealer.

Johnathan is a standup kind of a guy. He is very knowledgeable and what you see is what you get no hidden agenda here!

Really appreciated the upfront review of repairs and the thoroughness of details. Will be back.

Did a great job on our e46 sedan and convertible-Friendly and competantant. Willing to work with owners and discuss what is up with the car.

Fernando and his team are excellent with their work and customer relations. They are meticulous in the way they present the information and recommendations. I strongly recommend them to anyone who is tired of dealerships and are looking for better service.

Came here for routine annual service. Met with Fernando who went over their procedures for inspecting the vehicle. I received a comprehensive diagnostics report on everything that needed attention now and in the future. They were very thorough and courteous during the entire process.